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PasteGuard support

Email support[email protected]. We reply within two business days. Report a bugInclude your macOS and PasteGuard versions. PrivacyWhat PasteGuard does, and doesn't do, with your data.

A copy wasn't masked

Check that Auto-mask is ticked in the menu and that PasteGuard isn't paused. Auto-mask needs no permission: it masks the copy on the clipboard, so a normal ⌘V pastes the masked text. If the value is something the rules don't know, open the menu and, under Last copy, choose Mark Sensitive (⌃⌘M) or Mark As.

Something was masked by mistake

Under Last copy in the menu, choose Show Original to put the copy back as it was, or Ignore (⌃⌘I) so that text is never flagged again. Ignored text is listed in Settings › Detect, where you can remove it.

Restoring originals

Copy an AI reply that contains tokens such as [EMAIL_1] and press ⌃⌘R, or choose Restore Originals in the menu. Originals are kept in an encrypted vault on your Mac for 1 hour, 24 hours or 7 days.

Safe Paste and Smart ⌘V

With Auto-mask off, Safe Paste (⌃⌘V) masks and pastes in one go, and Smart ⌘V checks a normal ⌘V in the apps you choose under Settings › Apps. Both press keys for you, so they need Accessibility: open System Settings › Privacy & Security › Accessibility and turn on PasteGuard.

Import a CSV list (Pro)

In Settings › Detect, under Imported lists, click + and drop or choose a CSV. Every cell becomes a value to mask, as Name, Company, Secret or Other. All lists together can hold up to 1,000 rows and 1 MB.

Custom rules

Custom rules (Pro) hide things only you know are private: client names, project codenames, your company's ID formats. Open Settings › Detect, and under Custom rules click +. Give the rule a name, then choose:

The Examples menu in the rule editor fills in any of these to start from:

RuleTypeTerms or patternHides
Client and people namesTermsAcme Corp
Jordan Lee
Acme Corp, Jordan Lee
Project codenamesTermsProject Falcon
Bluebird
Project Falcon
Employee IDPattern\bEMP-\d{5}\bEMP-10234
Customer IDPattern\bCUS-\d{6}\bCUS-482913
Invoice numberPattern\bINV-\d{4}-\d{4,}\bINV-2026-00871
Ticket IDPattern\b(?:JIRA|OPS)-\d+\bJIRA-88, OPS-4412
Vietnamese phone numberPattern(?:\+84|0)(?:3|5|7|8|9)\d{8}\b0912345678
Vietnamese ID card (CCCD)Pattern\b0\d{11}\b001203004567

Matches are masked like names, keeping each word's first letter: Acme Corp becomes A*** C***. The rule's name is how it's listed in the menu and the capsule.

Emails, phone numbers, card numbers, bank accounts and API keys are already found without a rule. When a built-in rule matches the same text first, the value is still hidden but shows under the built-in name. Names are found on their own only after words like “customer” or “contact”, so list the people and companies that must always be hidden under Terms.